Thursday, April 7, 2016

What it takes to reschedule a race

We understand you have been very anxious to get reschedule options for Harvard Pilgrim Middletown Half & Legends 4-Mile.  Please know we’ve been working diligently on a whole mess of details, the things runners never need to think about behind the scenes.  Every date required extensive consideration of many factors - we have had to give thorough consideration to seven different dates before confirming from all fronts that April 24 worked best.

From the police, fire and medical teams that ensure the safety of runners, volunteers and spectators to the vendors that provide food, timing services, course support etc.  We have to be confident in replacing all 250 volunteers.  There were 125 Mondo pizzas and more than a thousand NoRA cupcakes ready to go for race day – the resources it takes to make that volume happen have to be available again to deliver for runners on April 24.

The city calendar, public works department and local churches need to be on board and notified about the impact of the date on the community.  For example, the Daffodil Festival is another large community event in Middletown on April 24 that will be impacted by the race.  Adjustments will have to be made to the race course to ensure the most minimal impact on that event - please see updates to the course map here.

And if April 24 doesn't work for you, the deferral system allows you the options to choose options that will.  But, PLEASE make sure you submit for your deferral here before the deadline on April 15 to guarantee you that flexibility. 

Those running in the Triple Half Challenge or Spring Ahead Series, please review the options outlined in the side-bar.   We have put together these options to try to make this unexpected change work as best it can for all of you. We know you have other races planned, work schedules and travel or child care arrangements to make.  

Thank you for running with us, we look forward to seeing you on April 24 or at another race soon.

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RE-SCHEDULE OPTIONS:

Here's what you need to do:
- If you'll be running with us on April 24, you don't have to do anything. We'll just keep your registration confirmed and look forward to seeing you on the new race date! If you received your race bib in the mail or from your group leader, use it on April 24. No new bib will be issued.
- If you are unable to join us on April 24, you can get an HMF deferral credit that's good to use for any of our remaining, open 2016 events or for a 2017 HMF event (registration opens in December). If you need to defer you must do so by April 15 at 11:59 p.m.
Deferral credit amounts are: 
  • Half Marathon Individual $65
  • Half Marathon (Ages 12 - 22) $60
  • 4-Mile Individual $30
  • 4-Mile (Ages 18 - 22) $25
  • 4-Mile (Ages 5 - 17) $15
  • HMF FitKids Child (Ages 2 - 11) $10
  1. To defer, click here and login to your Chronotrack profile.
     
  2. If you never set up a ChronoTrack profile or forgot your password, click here and follow the prompts.
     
  3. Once logged in, click Change Race next to Middletown and follow the prompts.
Full instructions on deferring are here. Please contact ChronoTrack Registration Support (888-600-2298) if you experience any technical issues.
Please note that deferrals must be done by April 15 at 11:59 p.m. If you have friends that were signed up please remind them, too! 

4 comments:

  1. I completely understand about the Race Cancellation. The town had more than enough to deal with on 3 APR without the race. For those that can't make the 24 APR or Iron Horse Half, will the Surftown Half also be considered a substitute event for the Triple-Half challenge?

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  2. I'm with Steven here. The rescheduled date and June 5th are problems as we already have scheduled and paid for plans, but surf town half is far enough away I could make that happen.

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  4. appears that the processing fees are non-refundable. We wil have to pay the fees again for reschedule.

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