Wednesday, December 22, 2021

New refund protection option during registration

The realm of the unexpected has been taken to a whole new level these past two years.  We’re constantly seeking new ways to keep our customers running happy while we balance the many variables of race planning and keeping our non-profit operations strong.

To provide participants with more options to help handle those curveballs in life, a new option for Refundable Registration Protection is available for 2022 events.  Available only for purchase at the point of event registration within the haku system, the protection will provide a 100% refund of entry fees if participants are unable to attend for a wide range of covered scenarios.

Those that do not opt to purchase the extra Refundable Registration Protection during registration will still have the ability to defer their race registration up to 14 days before an event and receive credit for use in a future race.  Transfers of bibs through the haku registration system from one participant to another person may also be done no later than one week before an event.  POLICY DETAILS

We hope providing many options will help our customers have more assurances about clicking the “Register Now” button in advance of race day.  Note that for all events, the earlier the better in terms of fees!  Check event site page details for any deadlines for things like shirt size selection or optional add-ons such as Mail My Packet for applicable events.

Registration is now open for the Eversource Hartford Marathon and Half Marathon and Charity 5K on October 8, 2022.

Also, get in on the popular St. Patrick’s Day themed O’race 5K series, registration is open with special early pricing!  New registration options allow in-person or virtual participation for any of the four races, making it simpler to take on the 4-race Lucky Challenge and earn the flashy challenge finisher medal.

Check the 2022 race schedule to set some goals and learn more about updates and changes in store HERE 

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